Laggy / Choppy Portal Streams

Incident Report for Giggl

Resolved

This incident has been resolved.

Posted Oct 20, 2021 - 15:57 UTC

Identified

A bug in our encoder is causing portal CPU usage to spike, therefore inducing perceivably laggy video streams. Please bear with us while we diagnose and roll out a fix. This may take some time.

Posted Oct 18, 2021 - 01:49 UTC

This incident affected: Portals Service.